Support
Frequently asked questions and troubleshooting
General
What does “Ke Ala Mahina” mean?
Ke Ala Mahina means “The Moon’s Path” in Hawaiian. It refers to the moon’s journey through its monthly cycle.
What is Kaulana Mahina?
Kaulana Mahina is the traditional Hawaiian lunar calendar. It divides the lunar month into 30 named phases, each with significance for fishing, farming, and spiritual practices.
Is this app culturally accurate?
Yes. We’ve researched the Hawaiian lunar calendar extensively and present the traditional 30 moon phase names with their authentic meanings. The app honors Hawaiian cultural traditions.
Features
How accurate are the moonrise/moonset times?
Moonrise and moonset times come from Apple’s WeatherKit service and are accurate for your specific location. Enable location access for the best results.
Why does the app need my location?
Your location calculates accurate moonrise/moonset times and provides local weather conditions for moon viewing. We don’t store or share your location data.
How do I add the widget?
- Long-press on your home screen until apps jiggle
- Tap the + button in the top corner
- Search for “Ke Ala Mahina”
- Choose your preferred widget size
- Tap Add Widget
Troubleshooting
Moon times show “–:–“
This usually means data couldn’t be fetched from WeatherKit. Try:
- Check your internet connection
- Enable location services for the app
- Wait a moment — the app retries automatically
Notifications aren’t working
- Go to Settings → Notifications → Ke Ala Mahina
- Make sure notifications are allowed
- In the app, verify notifications are enabled in Settings
- Confirm you’ve set a notification time
The app shows the wrong date
Swipe left or right to navigate dates, or tap the calendar icon to jump to a specific date. Tap Today to return to the current date.
Moon Viewing Conditions
| Rating | Description |
|---|---|
| Excellent | Clear skies — perfect for moon viewing |
| Good | Mostly clear — good visibility expected |
| Fair | Partly cloudy — moon may be obscured at times |
| Poor | Mostly cloudy — limited viewing |
| Very Poor | Overcast — moon unlikely to be visible |
Still need help?
We typically respond within 48 hours. Please include your device model and iOS version.
Mahalo for your support!
Ke Ala Mahina was created to share the beauty of the Hawaiian lunar calendar with the world.