Support

How can we help?

BumpTrackr is made by a fellow parent. If something's not working or you have an idea, we'd genuinely love to hear from you.

Get in touch

Email us and we'll get back to you, usually within a couple of days. Please include your device model and iOS version if you're reporting a bug.

Email BumpTrackr Support

Frequently asked

Where is my data stored? Is it private?

Everything you log stays on your device and syncs privately through your own iCloud account across your devices. There's no BumpTrackr server and we can't see your data. See our Privacy Policy for the full picture.

How do I share tracking with my partner?

Open Settings → Sync & Sharing and send an invite link. Your co-parent can then view and add entries, and you can revoke access anytime.

How does barcode & nutrition scanning work?

When you scan a baby-food barcode, BumpTrackr looks it up in the free Open Food Facts database to pre-fill brand, ingredients, allergens, and nutrition. Label scanning uses on-device text recognition — no photos are uploaded.

What is "Ask Claude"?

It's optional. If you turn it on, BumpTrackr keeps a private snapshot of your recent logs in your own Dropbox so you can ask an AI assistant real questions about your baby's trends. It's off until you connect it, and you can disconnect anytime in Settings → Ask Claude.

Can I log with my voice?

Yes — ask Siri to log a feed, weight, or nap (for example, "Log a feed in BumpTrackr"), or add the shortcuts to your Home Screen for one-tap logging.

How do I get a summary for my pediatrician?

Go to Settings → Pediatrician Summary (PDF) for a print-ready 30-day report, or Settings → Export Data for CSV/JSON. You can redact names before sharing.

How do I delete my data?

Use Settings → Clear All Data to remove entries, and delete the app to remove local data. Data synced to iCloud can be managed from your device's iCloud settings.